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How are requests counted?

Requests count the actions a user initiates during verification and refers to a call to the CaptchaFox API like generating a new challenge or evaluating a request.

Can I use the same plan for multiple sites?

Yes, you can add multiple sites depending on the plan and they all share your monthly requests. When they are no longer enough you can quickly and easily switch to a larger plan.

Can I try CaptchaFox before buying a plan?

Yes, you can test CaptchaFox once for 7 days for free. Before the trial period expires, you will be notified by us via email.
If you are pleased with our service, we will automatically charge your credit card after the trial period.
If not, you can delete your account and you will never hear from us again.

What happens when the request limit is exceeded?

We don't charge for occasional usage spikes, nor do we shut down your account if you reach your plan limit early. There are no surprise fees or extra charges, just fair prices.

Instead, if you exceed your limit, we'll contact you to update your account. From there, you can decide whether to upgrade or cancel your account.

Which payment methods are available?

For payment, a credit card is deposited during registration and used for payment processing via Stripe after the trial subscription expires. In case of a failed charge, you will receive an email to update the card information.

After deleting an account, the stored payment profile and payment method will be removed in Stripe and never charged again.